9 answers
When can I request my first reward?
It depends on the program: Pulse after 1 day, Spark after 7 days, Instant after 7 trading days, Two-Step after 14 days, Summit after 5 trading days. The dashboard shows the exact date for each account.
How often can I withdraw?
Pulse: daily. Instant and Summit: on demand. Spark and Two-Step: every 14 days, or any day with the Withdraw Anytime add-on.
How fast are rewards paid?
Eligibility is checked instantly. The desk reviews and sends the payment, usually within 24 hours (48 hours for Instant).
How are rewards paid?
In USDC or USDT to a wallet you choose, on Base, Polygon, Ethereum or BNB Chain. The transaction hash is shown in your dashboard so you can verify it on-chain.
What is the minimum withdrawal?
$100 of your share on every program.
What happens to my account balance when I request a reward?
The profit leaves the account while the request is reviewed and the loss limits restart from the starting balance. If a request is declined, the profit goes back to the account.
Are rewards guaranteed?
Rewards are paid when the account respects every rule and the trading is genuine. Prohibited practices void the reward and can close the account.
Why might a reward be declined?
Usually because of the best-day rule, open positions at the time of the request, or a prohibited practice. The dashboard explains the exact reason.
Do I need to verify my identity before withdrawing?
We may ask for identity verification before your first reward. When it is required, the dashboard shows it on the request screen.
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Still have a question?
Open a ticket from your dashboard or write to us — we answer every message.