5 answers
How do I contact support?
Open a ticket from the dashboard, use the contact form, or reach us on the channels listed on the Contact page.
How do I appeal a decision?
Reply to the ticket with the account number and why you think the decision is wrong. A second reviewer answers within 3 business days.
How do I raise a dispute?
Open a ticket titled Dispute with the account, the order or reward involved and any evidence.
My account was closed for a breach — what can I do?
The account page shows the exact rule, time, equity and floor. If the numbers are wrong, open a ticket and we will review the trade journal with you.
Where can I read the full rules?
On each program page, on the account page in your dashboard, and in the Terms.
Try fewer words, or ask the desk below.
Still have a question?
Open a ticket from your dashboard or write to us — we answer every message.